How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 214-717-4311

Fill Out The Form To
Claim Your 2 Hours
Of FREE Support

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Professional Work & Good People.

As a one-person IT department, I appreciate having Progressive IT Solutions on my side to help support our office.  There is always a quick resolution to our issues and projects are completed on-time and done right the first time.  It’s nice to have them available to explain difficult IT issues in plain, simple terms.  Also, I can call or text our dedicated technicians anytime and always get a prompt reply.

While they aren’t the least expensive in town, you get the quality results you pay for and only pay for what you need.  We feel confident knowing that we have a valuable resource on hand and ready to help when needed for any issues large or small.  The bottom line: They are professional, do quality work, and are good people to have as an extension of our company.

Ricky Milano IT & Engineering Support
Ascend Custom Extrusions
Wylie, Texas

Quality Work & Peace of Mind.

With Progressive IT Solutions we feel real peace of mind, knowing that they are proactively taking care of our network and handling issues before we even realized they happened.  I love the quality of work and value we receive.  My dedicated technicians are great to work with and always prompt, courteous, and professional.  Their quality work speaks volumes and I would recommend contacting any of their clients if you have any doubt that they are the right choice!

Lauren Rodriguez Office Manager
Highlander Training Center
Sulphur Springs, Texas